Urstadt.Swan is confident that you'll love everything you purchase from us. However, if you aren't satisfied with a product for any reason, simply return the unworn product within 14 days from the shipping receipt date.
We will happily refund the purchase price (excluding the original shipping and handling fees) of the returned item(s) to the original form of payment.
Unused/untouched products can be exchanged for products of equal value or less. If less, a refund will be issued for the remaining balance.
Return/ Exchange Instructions:
-Email us about the issue with your order number
-We will send you a pre-paid UPS return label
-You should see a refund from your bank within 7-10 business days